Hello Everyone, and we hope you are all doing well.

     As many of you know, I have been fighting a battle with a serious illness that has significantly impacted my ability to move hay and pack and ship orders. The last month was particularly difficult with an unexpected setback, virtually robbing me of my mobility. I am improving gradually now.

    That being said, we are very far behind on our order fulfillment. But this is being rectified as we speak. We are now back on track and shipping orders every other day in the order in which they were received. I am terribly sorry for this delay and cannot thank you enough for your patience. I have corresponded with many of you, and each one of you has been enormously supportive and compassionate. Bunny people are truly a very special group of individuals.

     If you need to cancel your order, please do so by emailing "Sales@Bingaling.com". We will issue a full refund. And we completely understand. I am embarrassed and ashamed that my special little bunny business has been hit so hard by this. I am sorry for delaying orders like this. It is horrible customer service, and I am so sorry about this. 

     I hope that we can get back on track and start to ship orders quickly again, as we did before I became sick. I am so very sorry.

     So thank you all for reading this, and know that your order WILL indeed be shipped! 

     Lots of pats and nose bonks to all,

Sylvia